Delivery Time: Within 5-8 business days in Delhi NCR and 7-12 days for other cities. Personalised orders can take additional 2 days. Return Policy: Artofa will replace products that are received damaged or defective. To replace damaged or defective items, write to us at firstname.lastname@example.org along with the product image within 72 hours of receiving the product (after which the product is not liable for exchange). The product must be intact in its original packaging and we do not accept returns of used products.